Privacy Policy
Last updated: June 2026 · We respect your privacy and are committed to protecting your data.
This Privacy Policy explains how Sykalabs (operating as Sykafy AI, powered by Sykasys Technologies) collects, uses, and protects your personal information when you use our website and services. We are committed to being transparent about how we handle your data.
What data we collect
We collect the following personal data when you register or use the Service: your name, email address, and payment information. We also collect non-personal data automatically through cookies and similar technologies, such as browser type, pages visited, and time spent on pages.
How we use your data
We use your data to provide and improve the Service, process payments, send transactional emails (such as sign-in links and account updates), and comply with legal obligations. We do not sell your personal data to third parties.
Cookies
We use cookies to keep you signed in, remember your preferences, and understand how visitors use our site. You can control cookie settings through your browser. Disabling cookies may affect some features of the Service.
Data storage & security
Your data is stored securely using industry-standard encryption. We use MongoDB Atlas for database storage and take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.
Third-party services
We use the following third-party services to operate the Service: Google (authentication), Resend (transactional email), Stripe (payments), and MongoDB Atlas (database). Each provider operates under their own privacy policy and data protection standards.
Your rights
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at support@sykasys.com. We will respond within 30 days. You may also request a copy of all data we hold about you.
Data retention
We retain your personal data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
Governing law
This Privacy Policy is governed by the laws of the United Kingdom. By using the Service, you consent to the collection and use of your information as described in this policy.
Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the Site. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
Contact us
If you have any questions or concerns about this Privacy Policy, please contact us at support@sykasys.com. We aim to respond within 2 business days.